MutualNaseeb Privacy Policy

Your data, our commitment, our terms

MutualNaseeb is committed to protecting the information that you entrust to us while using our matchmaking platform. This policy explains how we collect, use, store, and share data when you use our services.

Information We Collect

We collect information you provide directly, including phone numbers, SMS consent records, email addresses, names, and profile details. We also collect data about how you use the app, the crushes you add, invitation activity, and any notes you choose to share.

How We Use Your Data

Your information is used to run MutualNaseeb, verify accounts, deliver invitations, send transactional SMS messages only when you have consented for verification, authentication notices, matches, interests, messages, and account activity, notify mutual matches, and improve the experience. We do not use SMS messages for promotional marketing or third-party advertising. We may also use your data to maintain security, prevent abuse, and comply with legal obligations.

Sharing and Disclosure

MutualNaseeb does not sell your personal data. We may share necessary information with service providers, partners, and legal authorities when required. We may also disclose information in the event of a merger, acquisition, or sale of assets.

Mobile phone numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Security

We use industry standard safeguards to protect the data we hold. While we work to maintain strong security, no system is perfect. By using MutualNaseeb you acknowledge that some risk remains, but we will protect your data to the fullest extent permitted by law.

Your Choices

You may update or delete your profile information at any time. SMS consent is optional and is not required to create an account, use MutualNaseeb, or complete registration. You may reply STOP to opt out of SMS messages or HELP for assistance. Message frequency varies based on account activity and user interactions, and message and data rates may apply. Certain features, such as receiving invites or match notifications, require the contact information you provide.

Policy Updates

MutualNaseeb may update this Privacy Policy as our service evolves. We will post changes on this page and notify users when required by law. Continued use of the app after updates constitutes acceptance of the revised policy.

Contact

For questions about this policy, please contact MutualNaseeb at support@mutualnaseeb.com or through the support channels provided in the app. We are committed to responding promptly and transparently.